Question 1

How do I get started?

Accepted Answer

After completing the contact form, I will reach out to you about setting up an initial free 15 minute phone consultation so that I can learn more about what you are looking for and you can ask me any questions about my practice. This is a place where you can begin to get a sense of my style and approach to therapy.

Question 2

How much does therapy cost?

Accepted Answer

My rate is $250 a session. I do offer sliding scale in some cases. Please inquire to learn more. Payment is due by cash, check or credit card at the time of each session. No matter how you wish to pay, a valid credit card on file is required.

No Surprises Act: You have the right to receive a Good Faith Estimate of what your services may cost.

Question 3

Do you accept insurance?

Accepted Answer

I participate as an out of network provider. This means that I am able to provide you with receipts for out of network reimbursement if requested. This coverage varies depending on the insurance plan. Prior to our first appointment, please contact your insurance provider directly to ask about your out-of-network mental health benefits.

Some helpful questions are:

Do I have a deductible? if so, how much has been met so far?

How much will be covered per session?

Do I need authorization?

Is there a limit to the number of sessions per year?

How do I submit receipts for reimbursement?

Question 4

How long/frequent are sessions?

Accepted Answer

Typically, sessions are 45 minutes long on a weekly basis. I will work with you to discuss what makes the most sense given your goals for therapy.

Question 5

What is your cancellation policy?

Accepted Answer

Clients are charged the full session fee for any missed session or session not cancelled at least 48 hours in advance. Please note, these fees cannot be reimbursed by insurance. I do understand that emergencies happen. In the event of an emergency, I will do my best to accommodate.

Question 6

Is therapy confidential?

Accepted Answer

Therapy is completely confidential, meaning that anything you tell me will stay in our sessions, unless you have given me explicit permission to talk to someone else about the work we are doing. This might include another medical provider, such as a psychiatrist, or a family member. For safety reasons, there are a few exceptions to confidentiality. These exceptions include if I feel you are at risk of hurting yourself or someone else, or if a child is in danger. If any of these safety concerns come up, I may need to inform someone else of what is going on. I will include you in this decision and we will discuss how to best manage any concerns.

Gwenn Lowe Therapy

FAQ